Worldwide Delivery
We offer shipping to customers around the globe. Regardless of your location, you can enjoy our curated selection of home decor items. Delivery times may vary based on your destination, and we strive to provide you with the most accurate estimates at the time of your order. Please note that delivery times are subject to change based on various factors, including courier availability and local conditions.
Delivery Process
Your order will be fulfilled directly to the address you provide during checkout. We partner with trusted couriers to ensure that your items arrive safely and on time. Once your order is dispatched, you will receive a confirmation email with tracking information so you can monitor the progress of your shipment. It is important to provide accurate address details to avoid any delays in delivery.
Handover of Goods
Upon arrival, the delivery may be handed over in person. You must ensure that someone is available at the delivery address to receive the package. If you are not available, the courier may leave a notice with instructions on how to retrieve your package. We recommend checking the tracking information regularly to stay updated on your delivery status.
Communication
All communication regarding your order and shipping inquiries will be conducted via email only. If you have any questions or concerns about your shipment, you must reach out to us at [email protected]. We aim to respond to all inquiries promptly, typically within 1-2 business days. Please ensure that you provide your order number in your email for quicker assistance.
Shipping Costs
Shipping costs will be calculated at checkout based on your location and the weight of your order. You will see the total shipping fee before you finalize your purchase. We do not offer free shipping promotions at this time, and all shipping fees are non-refundable once the order has been processed. If you have any questions about shipping costs, please contact us before placing your order.
Customs and Duties
For international orders, customs duties and taxes may apply depending on your countrys regulations. You are responsible for any additional charges that may occur upon delivery. We recommend checking with your local customs office for information regarding potential fees. We do not cover these costs, and they are not included in your order total.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You may use this information to monitor the status of your delivery. If you notice any discrepancies or delays, please contact us immediately so we can assist you. Tracking updates may take some time to reflect, so please allow for a few hours after receiving your tracking number.